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Frequently Asked Questions
1
How do I book a party?

It is so easy to book with us! We do not require a deposit to book and we do not charge your card on file until one week prior to your slumber party.

2
What areas do we serve?

Fort Collins, Timnath, Windsor, Loveland, Berthoud, Longmont, Greeley, Boulder, and surrounding areas! Please visit the book page and enter your address if you would like to see the drive time cost.

3
How many kids do we accommodate?

We can accommodate up to 20 beds!

4
What happens on the day of the slumber party?

We will arrive within a window of 10 AM - 12 PM. We will set up and then leave! Please have the furniture moved and the space clean for us when we arrive. To see how much space we need for setup, each tent is approximately 4 feet wide and 75 inches long. Due to insurance reasons, we cannot have our staff help you move any of your furniture. The space must be fully prepared and ready for setup upon our arrival, as outlined in the provided measurements. If the space is not ready, a $50 fee will be charged to the card on file to cover staff wages while waiting. If delays prevent us from completing your setup on time, we may need to leave and return later, which could impact your event schedule.

5
Can I reschedule or cancel?

If you need to reschedule your sleepover, please inform us promptly through email or phone. First Reschedule: No fees apply if you provide 30 or more days' notice before your sleepover date. Less than 30 Days' Notice: A $50 fee will be charged. Subsequent Reschedules: Each additional reschedule will incur a $25 fee.

6
How much space do I need?

Please have the furniture moved and the space clean for us when we arrive. To see how much space we need for setup, each tent is approximately 4 feet wide and 75 inches long. Due to insurance reasons, we cannot have our staff help you move any of your furniture. The space must be fully prepared and ready for setup upon our arrival, as outlined in the provided measurements. If the space is not ready, a $50 fee will be charged to the card on file to cover staff wages while waiting. If delays prevent us from completing your setup on time, we may need to leave and return later, which could impact your event schedule.

7
How much time for set up & clean up?

Set up: 1 to 4 hours depending on addons. Clean up: 45 minutes to 2 hours depending on the number of add-ons and tents.

8
Do we charge a travel fee?

A drive-time surcharge may apply. To check if this fee applies to your location, visit our book page, enter your address, and review the costs section. There are no hidden fees — everything is calculated upfront on the booking page! This surcharge helps cover fuel and travel expenses for our multiple trips to your residence.

9
How are your products cleaned?

We wash all blankets and linens before use. Decorative pillows, trays, and other decor are spot cleaned, steamed and sanitized after each use. For sanitary reasons we ask each guest to bring their own sleeping pillow to sleep on.

10
Are you fully insured?

Yes we are!

11
What are the rules regarding food/beverage, pets, and smoking?

We do not clean or tidy your space as part of our service. We only pack away our items during teardown. If there is irreparable damage to our equipment, such as stains, dirt, or mud, that we are unable to remove, the contact for the slumber party will be notified, and the credit card on file will be charged. Each tent includes a tray that can be used for food and beverages. We ask you try not to serve items that may stain around the tents/decor (might be a good idea to have cups with lids). No makeup, nail polish, greasy food, cake, slime, glitter etc. Sorry, no pets in the tents please! Please ensure that you are providing a smoke free environment. A cleaning fee or cost of mattress/decor items will be added to your total if we feel there is irreparable damage done.

12
Do I need to supply power?

Our twinkle lights on the tents and table lights are battery-operated. The lights that go across the tents require a power source and a safe outlet that does not create a tripping hazard. The happy birthday sign and large marquee number addons will also need an outlet.

13
Can the slumber party be outside?

Yes they can! Click below if you are interested in an outdoor slumber party. Outdoor Sleepovers

14
What is the rental period?

The typical rental period is 20 hours. Setup arrival time is typically between 10-11 AM, and pack-up usually occurs between 11-12 PM. If you'd like the tents for an extra night, it's $40 per tent.

15
What ages are best for sleepovers?

Ages 5 and up! Little kids, preteens, teens, and even adults can enjoy our slumber parties!

16
Do you charge a rush fee for late notice bookings?

If you book with less than 7 days' notice, you may be subject to a rush fee. Some add-ons may not be available due to short notice.

17
Can I get a coupon please?

Absolutely! Use coupon code FAQ20 on the book page for $20 off. Thanks for taking the time to read the FAQ!

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