Frequently Asked Questions
1
How do I book a party?

It is so easy to book with us! We do not require a deposit to book and we do not charge your card on file until after your party is over!

2
What areas do we serve?

Fort Collins & surrounding areas! If you live 30 minutes or less from us we will not charge extra for drive time. If you live more than 30 minutes away from us we will charge $1.25 per mile.

3
How many kids do we accommodate?

We can accommodate up to 8 beds! If you require more than 8 beds, please reach out to us!

4
What happens on the day of the slumber party?

We will arrive at the time you chose when booking, we will set up and then leave! Please have the furniture moved and space prepared for us when we arrive. To see how much space we need for setup, go here. In the event that the space is not ready for us, we will charge the card on file $50. The day after the slumber party, we will arrive at 12:00 PM to clean up. If I have to wait for you to let me inside your house, I will charge you $1 per minute that I am waiting.

5
Can I reschedule or cancel?

If you have to reschedule for any reason, please notify us via email, phone, or Instagram as soon as possible.

Reschedule policy: With 4 or more days of notice, we will reschedule you at no cost. With less than 4 days of notice, we will charge you $50 plus any items we may have purchased for your slumber party.

Cancellation policy: With 4 or more days of notice, we will charge you a $50 cancellation fee. With less than 4 days of notice, we will charge you $100. Without any notice, we will charge you 100% of the total. We may also charge you for any items we may have purchased for your slumber party regardless of your days of notice.

6
How much space do I need?

Please have the furniture moved and space prepared for us when we arrive. To see how much space we need for setup, go here. In the event that the space is not ready for us, we will charge the card on file $50. The day after the slumber party, we will arrive at 12:00 PM to clean up. If I have to wait for you to let me inside your house, I will charge you $1 per minute that I am waiting.

7
How much time for set up & clean up?

Set up: 1 to 4 hours depending on addons. Clean up: 45 minutes to 2 hours depending on the number of add-ons and tents.

8
Do we charge a delivery fee?

There may be surcharge for drive time. We will notify you of this charge within 48 hours of your time of booking. We do several back and forth trips to your residence and this helps with gas costs, etc.

9
How are your products cleaned?

We wash all blankets and linens before use. Decorative pillows, trays, and other decor are spot cleaned, steamed and sanitized after each use. For sanitary reasons we ask each guest to bring their own sleeping pillow to sleep on.

10
Are you fully insured?

Yes we are!

11
What are the rules regarding food/beverage, pets, and smoking?

We are happy to clean up after you. That is part of our service, and we understand about little spills! But if there is irreparable damage to our equipment, like stains, dirt, mud, etc., that we are unable to remove, the contact for the slumber party will be notified and the credit card on file will be charged. Each tent includes a tray that can be used for food and beverages. We ask you try not to serve items that may stain around the tents/decor (might be a good idea to have cups with lids). No makeup, nail polish, greasy food, cake, slime, glitter etc. Sorry, no pets in the tents please! Please ensure that you are providing a smoke free environment. A cleaning fee or cost of mattress/decor items will be added to your total if we feel there is irreparable damage done.

12
Do I need to supply power?

Our twinkle lights on the teepees, table lights are battery operated. The happy birthday sign will need an outlet.

13
Can the slumber party be outside?

Unfortunately, the tents are not waterproof, and the weather can be very unpredictable, so we do not offer outside as an option.

14
What is the rental period?

We deliver at your chosen afternoon times and come back the next day at 12:00 PM to clean up the items. The typical rental period is 20 hours. If you would like more than one night, we can accommodate that for an extra charge of $100.

15
What ages are best for sleepovers?

Ages 5 and up! Little kids, preteens, teens, and even adults can enjoy our slumber parties!

16
Can I get a coupon please?

Absolutely! Use coupon code FAQ30 on the book page for $30 off. Thanks for taking the time to read the FAQ!

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