Frequently Asked Questions
1
How do I book a party?

It is so easy to book with us! We do not require a deposit to book and we do not charge your card on file until after your party is over!

2
What areas do we serve?

Fort Collins & surrounding areas! If you live 30 minutes or less from us we will not charge extra for drive time. If you live more than 30 minutes away from us we will charge $1.25 per mile.

3
How many kids do we accommodate?

We can host 4 kids at the moment! We have plans to expand our themes and more tents!

4
What happens on the day of the slumber party?

We will arrive at the time you chose when booking, we will set up and then leave! Please have the furniture moved and space prepared for us when we arrive. The maximum space we require for 4 beds is 17 ft x 7 ft for the four beds in a row setup, and 9 ft x 15 ft for the 2 beds by 2 beds setup. In the event that the space is not ready for us, we will charge the card on file $50. The day after the slumber party, we will arrive at 12:00 PM to clean up. This is non-negotiable.

5
Can I reschedule or cancel?

If you have to reschedule for any reason, please notify us via email, phone, or Instagram as soon as possible.

Reschedule policy: With 4 or more days of notice, we will reschedule you at no cost. With less than 4 days of notice, we will charge you $50 plus any food items we may have purchased for your slumber party.

Cancellation policy: With 4 or more days of notice, we will charge you a $50 cancellation fee. With less than 4 days of notice, we will charge you $100 plus any food items we may have purchased for your slumber party. Without any notice, we will charge you 100% of the total.

6
How much space do I need?

Please have the furniture moved and space prepared for us when we arrive. The maximum space we require for 4 beds is 17 ft x 7 ft for the four beds in a row setup, and 9 ft x 15 ft for the 2 beds by 2 beds setup. In the event that the space is not ready for us, we will charge the card on file $50. The day after the slumber party, we will arrive at 12:00 PM to clean up. This is non-negotiable.

7
How much time for set up & clean up?

Set up: 1 hour to 1.5 hours depending on addons. Clean up: 45 minutes.

8
Do we charge a delivery fee?

If you live more than 20 miles away from us, we will charge $1.25 per mile round trip in addition to the total. Otherwise, we will not charge extra for drive time. We do several back and forth trips to your residence and this helps with gas costs, etc.

9
How are your products cleaned?

We wash all blankets and linens before use. Decorative pillows, trays, and other decor are spot cleaned, steamed and sanitized after each use. For sanitary reasons we ask each guest to bring their own sleeping pillow to sleep on.

10
What are the rules regarding food/beverage, pets, and smoking?

We are happy to clean up after you. That is part of our service, and we understand about little spills! But if there is irreparable damage to our equipment, like stains, dirt, mud, etc., that we are unable to remove, the contact for the slumber party will be notified and the credit card on file will be charged.Each tent includes a tray that can be used for food and beverages. We ask you try not to serve items that may stain around the tents/decor (might be a good idea to have cups with lids). No makeup, nail polish, greasy food, cake, slime, glitter etc. Sorry, no pets in the tents please! Please ensure that you are providing a smoke free environment. A cleaning fee or cost of mattress/decor items will be added to your total if we feel there is irreparable damage done.

11
Do I need to supply power?

Our twinkle lights on the teepees, table lights are battery operated. The happy birthday sign will need an outlet.

12
Are the tents waterproof?

No. Please do not move the set up outside, they are only for indoors.

13
What is the rental period?

We deliver at your chosen afternoon times and come back the next day at 11am to clean up the items. The typical rental period is 20 hours. If you would like more than one night, we can accommodate that for an extra charge of $100.

14
What ages are best for sleepovers?

Ages 5 and up! Little kids, preteens, teens, and even adults can enjoy our slumber parties!

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