Terms of Service
If you have to reschedule or cancel due to weather or any other reason, please notify us via email, phone, or Instagram as soon as possible. If rain or heavy wind is expected on the day of your picnic, it is up to our discretion if we need to reschedule you.
Reschedule policy: With 4 or more days of notice, we will reschedule you at no cost. With less than 4 days of notice, we will charge you $50 plus any items we may have purchased for your picnic.
Cancellation policy: With 4 or more days of notice, we will charge you a $50 cancellation fee. With less than 4 days of notice, we will charge you $100. Without any notice, we will charge you 100% of the total. We may also charge you for any items we may have purchased for your picnic.
Missing items policy: Please call or text if you want to leave early so the team can go back and make sure the equipment doesn't get left unattended. In the event items are stolen because they were left unattended, or accidentally taken home with you, we will charge the card on file.
Defective or damaged items policy: We are happy to clean up after you. That is part of our service, and we understand about little spills! But if there is irreparable damage to our equipment, like stains, dirt, mud, etc., that we are unable to remove, the contact for the picnic will be notified and the credit card on file will be charged.
Choose your own venue policy: For the Choose Your Own Venue option, there may be a surcharge for drive time. We will notify you of this charge within 48 hours of your time of booking. There may also be other additional fees, including permit fees, entrance fees, or reservation fees for some parks.
